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SMT topics in focus

OnDemand - Facts on open automation

SMT topics in focus

OnDemand - Facts on open automation

Virtual Assist

Our AI genius for your shop floor

Technicians and engineers need meaningful information at the right time in the right place – after all, every minute counts when the line must be kept running. Our AI-supported Virtual Assist system shares its knowledge, understands human speech, and even learns new things.

Your employees can resolve potential line stops on the spot by simply asking Virtual Assist for the steps they need to take. The fact that individual information can also be stored in Virtual Assist regardless of the equipment’s manufacturer means that your employees can keep everything under control and benefit from the system’s high level of data security. The intelligent system continuously learns and shares its knowledge with your teams. This speeds up the feedback process and shortens the training period for employees.

Virtual Assist

“Hello, how can I help you?”

Virtual Assist: Voice-based knowledge transfer – anywhere and anytime.

Complete toolkit

A comprehensive toolkit enables quick and efficient knowledge transfer for technicians and engineers in electronics production.


AI and NLP

Our AI learns from each interaction with the assistant and continuously improves the user experience. Even manufacturer-independent information can be integrated.


In-depth neural search

Ask Virtual Assist for information the same way you would ask an expert or an experienced colleague.



Get access to documents, tutorials, troubleshooting guides, service reports, web pages, videos and other unstructured data sources for quick troubleshooting and efficient learning.


Smart support for all repair and maintenance activities on the shop floor

Benefits for technicians and engineers

  • Central platform for comprehensive support
  • Quick access to relevant information
  • Integration of own notes
  • Rapid troubleshooting

Benefits for managers

  • Minimized downtime and uninterrupted production
  • Efficient dissemination of information for employees
  • Reduced training time for new employees
  • Occupational safety through instructions and tutorials
  • For technicians
  • For managers

Best-in-class solutions

As the industry’s technology leader, ASMPT offers a broad portfolio of best-in-class products. Our solutions stand out with their perfect interaction of hardware, software and service components – powerful, smart, and ready to raise your production to a new level.

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