Digital services centrally bundled for intelligent manufacturing In the future, users will be able to access all ASMPT services ranging from the Webshop with its 3D parts catalog to technical documentation to software tools and repair and license management via a single login. A dashboard provides quick and easy orientation by bundling the most important information such as open orders, ongoing service jobs, and training statuses. Supplemental functions such as FAQs and direct app links provide additional navigational help. Role-based functions for different areas The portal is designed in such a way that contents and functions are matched to each user’s respective role so that employees in production, service, purchasing or HR see the information and applications that are relevant to them. This differentiated presentation helps to ensure that decisions on all levels are made based on data that’s reliable and up to date. Self-service for more independence A central aspect of the portal is the ability for users to process numerous requests on their own. They can report technical faults and track their progress, see the spare parts order and digitally follow their different stages, from creation to delivery. User and permissions management is also handled by the customers themselves. Site managers can add new users, create role profiles, and manage their access rights. This streamlines internal and external interfaces while accelerating corporate processes. Expanded service functions Another component of the new portal is the integration of training and education offerings from the ASMPT Academy. While access to digital courses will be added in the near future, customers can already manage learning progress and track course bookings. Enhanced by statistical evaluations, this increases the degree of transparency regarding employees’ qualifications. Unique service experience With its new ASMPT SMT Customer Portal, ASMPT offers for the first time a central platform that brings together its digital services on one site, creating a uniform user experience. Users benefit from consistent processes and the clear presentation of all relevant information while saving time because they must log on only once. ASMPT is thus setting a new standard for digital service offerings in intelligent manufacturing. For more detailed information and to register, visit our landing page at [https://smt.asmpt.com/en/myasmpt/customer-portal/].